FAQ

Find the answers to all our frequently asked questions below.

1. EAPRIL Account

1.1 Why do I need an EAPRIL account?

You need an EAPRIL account if you want to become a member of EAPRIL or if you want to attend an EAPRIL Conference or submit a proposal for an EAPRIL Conference.

Creating an EAPRIL account is free, and does not require you to purchase a membership.

1.2 How do I create an EAPRIL account?

You can easily create an EAPRIL account at www.earli-eapril.org/create-account.

Follow the steps and fill out your personal information.

You will receive an automated e-mail in order to activate your account.

1.3 I can no longer access my account after updating my email address.

As soon as you update your email address in your account, this becomes your new username.

1.4 I have created an EAPRIL account but can still not log in. What should I do?

After creating your EAPRIL account, you need to activate it by clicking the URL in the automated e-mail. If you have not received your activation e-mail, please check your spam folder. Should the problem still occur, please contact info@eapril.org.

1.5 I have forgotten my password. Can I retrieve it?

You can request a new password to be sent to the e-mail address linked to your EAPRIL account here.
If you haven't received your new password within an hour of requesting a new one, make sure to check your spam folder.

1.6 I requested a new password, but it does not work.

When requesting a new password, simply copy / paste the new password in the provided entry box. Please be advised that, if you requested a new password more than once, you will need to use the last one sent to you.

1.7 Do I need to be a paying EAPRIL member in order to create an EAPRIL account?

No, you can create an EAPRIL account free of charge. You do need an EAPRIL account to purchase your EAPRIL membership.

1.8 I used to have an EAPRIL account on the old EAPRIL website. Does this still exist?

Yes, all existing EAPRIL accounts have been migrated from the old to the new system. You should be able to log in using the email address linked to your profile. Passwords have remained unchanged.

1.9 What does the message “This e-mail address already exists” mean when I am trying to create an account?

This means there is already an existing EAPRIL account linked to the e-mail address you are trying to register. You will not be able to register a new account linked to this e-mail address. Please contact the EAPRIL Office should you no longer have access to your existing EAPRIL account. We strongly discourage you to create double accounts.

2. Membership

2.1 What are the benefits of being an EAPRIL member?

You become part of our large network, representing more than 500 active practitioner researchers in education and learning. As a member you will receive first-hand information on our activities.

2.2 Should I apply for FULL or Student membership?

EAPRIL offers two membership types, depending on your academic status. If you are currently a PhD or Master student, you are eligible for Student membership.

If you do not fall in the Student membership category, you are best to apply for FULL membership.

Please click here for more information about EAPRIL membership.

2.3 How much does EAPRIL membership cost?

Full EAPRIL membership costs € 85,00 per calendar year, Student memberships cost € 50,00 per calendar year.

2.4 What time does my membership run for?

EAPRIL membership always runs per calendar year, from January until December.

You will receive a notification when your membership is due to expire, so you have plenty of time to renew your membership on time.

2.5 How do I become a Cloud member?

You can add your cloud interest (1 or more) when purchasing your EAPRIL membership. Cloud membership is free of charge. However, to promote our clouds, we temporarily also offer cloud memberships free of charge without purchasing an EAPRIL membership. In this case you just tick off the clouds you are interested in. Joining our Clouds on social media is also possible without joining as an EAPRIL member.

2.6 My membership order is still “unapproved”, however I have paid for my membership. What should I do?

If your order status is still “unapproved”, even after having made your payment, this is most likely due to the fact that you have not supplied the EAPRIL Office with a proof of student status. If you have purchased Student membership, you need to supply such a proof before your membership can be fully processed. If you do not do this, your membership will not be fully processed, and you will therefore not be able to register for EAPRIL events at the reduced rate for EAPRIL members.

3. Submissions

3.1 How can I submit a proposal?

You can find all conferences which are open for submissions in your account via “my submissions”. You can either select to submit a single proposal or a symposium.

Please consult the conference’s specific submission guidelines and review criteria in order to prepare your proposal.

3.2 Do I need to submit a full paper or abstract?

Most conferences will have specific submission settings, indicating whether you need to submit a full paper, abstract or answer a questionnaire. Please consult the conference’s specific submission guidelines in order to prepare your proposal.

3.3 Is EAPRIL membership required to submit a proposal?

EAPRIL membership is not required to submit a proposal. Once your proposal is accepted and you wish to present your proposal, you are required to register for the conference as a regular participant.

3.4 Can I submit for more than one Conference?

Yes, you can submit for as many conferences as you like. You can find an overview of all Conferences open for submissions via “my submissions”.

3.5 Where can I find more information regarding the submission requirements and different type of proposals?

Please consult the conference website where you can find more information on the submission requirements and proposal types.

3.6 Is there a limit or word count for the length of submissions?

Yes, there is a limit to the length of your abstract or question answer. Please consult the conference’s specific submission guidelines in order to prepare your proposal.

3.7 Does the paper submission word count include tables and references?

Yes, it does. Include only the most important references in your abstract. A seperate questionnaire box is provided for your references. If you have a long list of references, you can upload them as an attachment. For tables, it is advised to convert them into an image and upload them as an attachment.

3.8 Is there a limit to the number of proposals one can submit?

Yes, there is a limit to the amount of proposals you can submit for one conference. In general, each user can submit a maximum of 3 contributions. However, active roles can be taken on as follows. You can act three times as a presenting author, twice as a chairperson and twice as a discussant, for a total of seven 'active' appearences. As co-author your contribution is limited to 3 submissions. Please note that the conference programme will avoid timetable conflicts for presenting authors, chairpersons and discussants, but not for co-authors.

3.9 How do I know whether my proposal was successfully submitted?

After you have successfully submitted your proposal, you will receive an automated confirmation e-mail. You will also be able to see that the submission in “My submissions” has been updated to the “pending review” status.

3.10 Do I need an EAPRIL account for co-authors who will not attend the EAPRIL conference?

No, you do not. You only need the credentials for presenting authors, chairs and discussants. You will need their e-mail address linked to their EAPRIL account in order to add them to your proposal.

3.11 I have submitted my proposal, but forgot an attachment. What should I do?

It is not possible to update your proposal after submitting, so please make sure to add all necessary attachments before submitting. If you need to update your proposal after submission, please contact the EAPRIL Office.

3.12 How do I know whether my submission was accepted?

Once the review process has ended, you will receive an e-mail notifying you of the review result. You will also be able to see your review result in your EAPRIL account, under “my submissions”.

3.13 What should I do after my submission has been accepted?

When your proposal has been accepted it will be added to the Conference programme. You are best to register for the Conference as soon as possible, so the Conference organisers know they can count on your participation. Some Conferences will have a presenter registration deadline, so be sure to register before this date.

3.14 If a symposium is rejected, will all three individual papers be rejected?

No, if a symposium is rejected - e.g. because a single paper is too weak, the other contributions are accepted as present & discuss. As well as being notified of the review result, you will be informed on the submission type your proposal has been accepted as. Should the “accepted type” differ from the “submission type”, this indicates that the reviewers and Conference organiser have agreed to accept your proposal as a different type than it was originally submitted.

3.15 How do I know when my submission has been scheduled for presentation?

You will be notified when the Conference programme becomes available. Please check as soon as possible when your presentation is scheduled. You can also find your sessions in your EAPRIL account, under “my sessions”.

3.16 My submission has been accepted, but I cannot participate in the Conference. What should I do?

Should you not be able to participate in the Conference, please contact the EAPRIL Office as soon as possible.

4. Reviews

4.1 How can I become a reviewer?

You can sign up as a reviewer for the EAPRIL Conferences through your EAPRIL account, under “My reviews”. You will need to indicate your expertise through domains, Clouds and keywords. Please be advised that the Conference organiser will evaluate all applicants before appointing them as a reviewer. You will receive an automated confirmation e-mail when you have been accepted as a reviewer.

4.2 Do I need to be an EAPRIL member in order to act as a reviewer?

No, you don't have to be an EAPRIL member in order to act as a reviewer. You do need an EAPRIL account to be able to log into our online system.

4.3 Where can I find the submissions I am supposed to review?

You can find all submissions assigned to you via your EAPRIL account, under “my reviews”. Please be mindful of the review deadline, and make sure to submit your reviews before this deadline.

4.4 What should I do if I have to cancel my review activity?

If you are unable to act as a reviewer, please contact the EAPRIL Office as soon as possible.

5. Registrations

5.1 How do I register for a Conference?

You can register for a Conference through the registration link found on the Conference website.

5.2 Does EAPRIL offer student discounts or travel grant options for participants?

In general, each Conference offers a reduced fee for Master and PhD students if you are a registered EAPRIL student member in the year of the Conference.

6. Orders and Payments

6.1 How can I pay for my EAPRIL membership or Conference registration?

EAPRIL offers various online payment options: VISA, MasterCard, Bancontact, Maestro and iDEAL. All orders will be followed up with an order confirmation email as well as an official invoice.

6.2 How do I know whether my payment was successful?

If your payment was successful, you will receive an automated e-mail notifying you of your processed payment. You can also keep an eye on your orders and their payment status via your EARLI account, under “My Orders”. In general, if the status of your order is "approved" and "paid", it has been processed successfully. A PDF receipt of your order will also be available for download in your user dashboard as soon as your order has been successfully handled.

6.3 My payment has failed, what should I do?

If your payment has failed, you will see the status "failed" next to the order in your user dashboard. Your order has therefore not been processed by EAPRIL. You are advised to place a new order to ensure your membership or conference registration.
Only orders with the statuses "paid" and "approved" have been fully processed by EAPRIL.

6.4 I have requested to pay per invoice, where can I find my invoice?

All orders are followed up with an official invoice. You may expect this document to be delivered to you via e-mail within 7 working days.

6.5 What does "I'm paying as an individual or company/institute" mean?

Please select whether you are paying as a regular customer (individual) or as a business (company / institute). Selecting to pay as a company / institute will require you to enter a valid VAT number. The details you enter here will automatically be displayed on your invoice and cannot be changed after the order has been completed.